FAQs

We currently produce replacement laces for select products only. These are available through select local Ariat stockists and online.

Do you have replacement insoles?

Ariat currently offers a limited selection of replacement insoles for purchase. This will include the following technology collections: Pro Performance, Power Support, Energy Max, as well as ATS. If you are not sure of the type of insole you are in need of, please contact our customer service team

Phone: +61 (07) 3711 8055

Where can I find Size Charts?

Size charts can be accessed from the Product Detail Page by clicking the "Size Chart" link.

How can I tell if my boots fit properly?

Pull out the footbed and place your foot from heel to toe on the footbed. If you place your thumb at the toe area and it fits comfortably, this should ensure a proper fit, allowing enough slippage in the heel.

How do I fit Western Lacer Boots?

Put the boot on, but leave it unlaced. As you push your toes forward, you should feel some room behind your heel. If not, the boot is too small and you should go up half a size. Center your foot in the boot and lace it up snugly but not too tightly. The toe area should feel roomy, and your toes should have room to breathe. Lace up the boots and keep in mind that you can adjust the tightness of the laces at any time- you may have to adjust to get the fit you want. Expect a small amount of movement (lift) in the heel as you walk, because a boot that fits properly should flex as you walk, and your heel should lift a little, but not too much. New boots will have a stiffer sole. As you break in the boot, the sole will flex to a comfortable level and most slippage should stop. If the boot is too loose in the instep, either adjust the laces or try a half a size smaller.

How do I fit English Paddock Boots?

Put the boot on, but leave it unlaced. As you push your toes forward, you should feel some room behind your heel. If not, the boot is too small and you should go up half a size. Center your foot in the boot and lace it up snugly but not too tightly. The toe area should feel roomy, and your toes should have room to breathe. Lace up the boots and keep in mind that you can adjust the tightness of the laces at any time- you may have to adjust to get the fit you want. Expect a small amount of movement (lift) in the heel as you walk, because a boot that fits properly should flex as you walk, and your heel should lift a little, but not too much. New boots will have a stiffer sole. As you break in the boot, the sole will flex to a comfortable level and most slippage should stop. If the boot is too loose in the instep, either adjust the laces or try a half a size smaller.

How do I know if my Western Pull On fits correctly?

When you slide your foot into a boot, use either boot pulls to pull it on while sitting, or stand up in to the boots. A well-fitting boot should fit your heel snugly. Expect a small amount of movement (lift) in the heel as you walk, because a boot that fits properly should flex as you walk, and your heel should lift a little, but not too much. New boots will have a stiffer sole. As you break in the boot, the sole will flex to a comfortable level and most slippage should stop. Refer to our Ariat Mens Western Boot Fit Video and Ariat Womens Western Boot Fit Video for more information.

How Do I measure for children's boots?

When fitting for children's boots, you should have at least a "thumb's width" or 1/2 inch of growing room in the toe. Don't buy a boot that is more than 3/4 inch too long or the child may trip over the extra length while running. Ariat's removable "Booster Bed" is affixed under the footbed and can be removed as necessary to provide a little more "wiggle room" for growing feet to extend the life of the boots.

How do I measure for English Chaps?

Refer to our Ariat Half Chap Video for assistance.

How do I measure for English Tall Boots?

Refer to our Ariat Tall Boot Fit Video for assistance.

How do I care for my Ariat boots?

Proper care of your boots and shoes is one of the best things you can do to prolong the life of your favourite Ariat boots. We recommend the Cadillac and Kiwi brands. Please note, however, that some leather care products may alter the colour of the leather and will smooth the nap of a nubuck or distressed leather. We recommend that you test a small portion of your boot, i.e. the inner ankle area, before spraying your entire boot. Refer to our How to Clean Riding boots video and How to Clean Western boots video for more information

Can I waterproof my boots?

You may enhance the level of water resistance in your boots with waterproofing sprays offered by Kiwi or Scotchsguard brands. Please review the product instructions before application. We would recommend that you test the spray on a small portion of your boot, like the inner ankle area, before spraying your entire boot as some of these products may alter the colour of the leather and will smooth the nap of a nubuck or distressed leather.

How do I find Ariat on Social Media?

Facebook
Instagram

Does Ariat make custom boots?

Unfortunately we do not offer custom-made boots at this time. We are also unable to modify styles.

Where can I purchase a discontinued style?

You may want to check in with your local Ariat stockist for assistance or contact our customer service team

Phone: +61 (07) 3711 8055

What is a seasonal item?

Our winter boots, jackets and sandals are examples of seasonal items. We also manufacture limited edition styles which are considered "seasonal." These styles often re-appear with slight variations.

How can I tell if my Fatbaby boots are safe for riding?

Not all Fatbaby Boots are safe for riding. See below:

Why are our boots made off shore?

We currently manufacture our product in several countries. All of our manufacturing facilities are held to the highest standards to ensure the utmost in quality.

Can't find a product on the website?

All of the products in the current season's line are shown here on our website, but you will not see past-season footwear. If you can't find something on the site, try using the Search, starting with a specific name or term. If the Search does not return the right match (or any at all), it could be that we do not make that product, it is not available for the season or sold out. If you find a product is sold out on the site, please visit one of our retailer partners. Please note, not all stores carry all products, so we advise you call first. To locate a dealer in your area, see local Ariat stockist